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PLANTATION SHUTTERS HELP CENTRE

Browse Shutter Guide

What Does Our Shutter Warranty Cover?

Our plantation shutters are supplied with a 10-year warranty, subject to the current warranty terms that apply to your order.

What the warranty is for

The warranty is intended to cover qualifying product defects during the stated warranty period. The exact coverage, exclusions and claim process are set out in the warranty terms published by My DIY Blinds.

Warranty / product image

Keep your order information

Retain your order number and any relevant photographs. These make it easier to identify the product and assess a warranty request.

Installation and misuse

Damage caused by incorrect installation, misuse, unauthorised modification or conditions outside the product’s intended use may be treated differently from a manufacturing defect. Refer to the current terms for the definitive position.

How to raise a claim

Contact My DIY Blinds with your order details, a description of the issue and clear photographs showing the affected component.

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