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PLANTATION SHUTTERS HELP CENTRE

Browse Shutter Guide

Our Plantation Shutter Product Guarantee

We want the shutter you receive to match the custom order that was confirmed for manufacture.

Check your order before manufacture

Review the dimensions, colour, mount, frame and panel configuration carefully. Custom-made products are produced from those confirmed details.

Product guarantee illustration

When the delivered product differs

If you believe an item has been manufactured incorrectly or arrives damaged, photograph it before making modifications and contact us with the order details.

Where a separate measure guarantee applies to your order, its eligibility and conditions are governed by the current guarantee terms. Follow the required measuring and review steps before placing the order.

Do not alter a disputed item

Cutting, drilling or otherwise modifying a component can make an issue harder to assess. Contact us first when you believe the supplied item is incorrect.

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