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PLANTATION SHUTTERS HELP CENTRE

Browse Shutter Guide

Expert Review vs Self Review

A self-reviewed order gives you full control, while an eligible measure-review or guarantee process adds another checkpoint before custom manufacture.

Self review

With self review, you are responsible for checking the window, mount type, frame, panel configuration and final measurements against the order before submission.

Self review vs assisted review diagram

Reviewed / guarantee pathway

Where your order is eligible for a Zero Risk Measure Guarantee or review service, follow the current process and provide the required measurements, photos or other information before manufacture.

Why the extra review matters

A second check can identify inconsistencies such as a shallow recess, an obstruction or measurements that do not agree with the proposed frame.

Read the current guarantee terms

Eligibility, exclusions and the remedy available under a measure guarantee are governed by the terms applying at the time of order. Review those terms before relying on the guarantee.

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